Human Error Solutions: How we Reduced 60% of Human Errors in Less than a Year, A Case Study

Pharmaceutical manufacturing sites continuously compete within the same company to maintain production volumes and avoid closures.

To attain the status of a high-performing organization, manufacturing sites are implementing strategies and practices like operational excellence and performance reliability.

To achieve this goal, innovative approaches to traditional processes must occur. This webinar discusses how, by redesigning the training function and focusing on the expected result (human reliability) instead of the how (training), more than 60% of human error events in pharmaceutical manufacturing facilities were reduced

Areas Covered in the Session:

• Background on Human Error Phenomena and Measurement
• The importance of Human Error Prevention/reduction
• Quantitative and qualitative information gathering
• Facts about human error and training
• The Challenge: Reduce Human Error
• Methodology
• Findings
• Organizational Level Actions Taken
• Specific Actions Taken
• Final Results: 60% Reduction

• Training Managers and Coordinators
• Operations
• Manufacturing
• Plant Engineering
• QA/QC Staff
• Process Excellence/Improvement Professionals
• Industrial/Process Engineers
• Compliance Officers
• Regulatory/legislative Affairs Professionals
• General/Corporate Counsel
• Executive Management